At Fipleavi, we handle your privacy seriously. This privacy policy states how we collect, use, store, and protect your information when you use our retirement planning services. You agree to the terms outlined in this policy whenever you access our website.
1. Definitions
To make things clearer, here are a few terms we use throughout this privacy policy:
- Personal Information (PI): Any information which can be used to identify you, like your name, address, phone number, credit card, or any other asset-related information.
- Services: All the retirement planning service accessed through our website, including such services as consulting, evaluation, and planning tools.
- Minor/Children: Any individual under the age of 18, as stipulated under Hong Kong law.
- Cookies: Small files placed on your device that help us track certain types of information and enhance your browsing experience.
2. Information We Collect
We may collect personal information to provide you with high-quality retirement planning services. Such information includes:
- Contact Information: Including, but not limited to, name, email address, and phone number, so that we may contact you.
- Payment Information: In order to assess, we might request you to provide details regarding your income, assets, liabilities, and retirement goals.
- Technical Information: As you enter our website, we could collect the IP address, the type of browser that you are using and surfing activities to make the functions of our website more user-friendly.
3. How We Use Your Information
- To better provide individualized retirement planning recommendations; Depending on your information, we can make our advice and strategies more tailored to suit your particular economic as well as retirement requirements.
- We may send you relevant updates, newsletters or even important notifications concerning your retirement plan through emails.
- Cookies or related information may be used for understanding user behavior and for improving the performance of our website.
4. Data Protection and Privacy Compliance with Hong Kong's Laws
As a company based in Hong Kong, Fipleavi strictly adheres to the Personal Data (Privacy) Ordinance (PDPO) of Hong Kong. The law will guide us on handling personal information so that we may take appropriate measures to protect your privacy.
- Consent: We collect and use your data only after obtaining your informed consent.
- Use Limitation: We shall collect and use your data only for purposes directly related to our retirement planning services.
- Access and correction: You can find if we have some kind of information about you, and also have the right to get access to your stored personal data so that you can check for any inaccuracies. Simply write us if you want to change something.
We take all the appropriate measures to ensure safety for your information, including measures for encryption and proper safe storage.
5. Children's Use of Our Website and Policy on minor’s website usage
Children under the age of 18 are not encouraged to use Fipleavi's website and services.
We do not knowingly solicit or collect personal information from children under the age of 18. If we learn that we have collected data about a child, we will delete the information as quickly as possible. We respect the importance of parental guidance and encourage parents and guardians to monitor their children's online activities and instruct them on proper internet use. In case you think that your child has inadvertently provided us with personal information, please notify us, and we'll forthwith take such action as necessary to delete that data.
6. Cookies and Tracking Technology
We use cookies and similar technologies to enhance your browsing experience on our website. These will help us track information including, but not limited to, the following:
- Your browsing preferences
- Your login details for easier access
- Site usage patterns that will enable us to improve our services further
You may, through your browser settings delete or decline cookies. Please be aware that doing so may affect our website's features.
7. What we do with your data
We ensure high-level security to your data. All the information collected from you is stored on our system in a manner that is secure, and industry standard measures are adopted to prevent undescriptionized access, loss, or misuse of your data.
- Encryption: ensuring that their payment-related information and personal information is secure by using encryption technology.
- Regular Security Audits: ensuring our systems meet the highest data protection standards.
- Data Retention: We will store your data for such a period that is necessary to satisfy the purposes identified in this privacy policy. We will discard your data appropriately and securely once the same is no longer required.
8. Transfer of Data
We are very promising retirement planning company of Hong Kong, we are collecting our client's personal data and processed and retained those properly. However, a proper level of security has maintained to protect your data in case you want to transfer those outside Hong Kong.
9. Your rights
- Consent Withdrawal: At any time, you hold the right to withdraw your consent regarding the collection of information.
- Data Receiving: You are entitled to receive information on the processing of your data.
- Data Portability: Right to obtain a copy of your data in transferable form, where available.
If you wish to exercise any of the rights above, please contact us using the contact details below.
10. Changes to our Privacy Policy
We reserve the right to alter or amend this policy as we deem appropriate. Any and all changes will be placed upon our site, and this last amendment date shall be revised as appropriate. We will make a good faith effort to keep you informed of the changes that have occurred to this policy periodically in order that you may be informed of the way we protect your privacy.
11. Contact Us
If you have any questions or queries regarding our service, please feel free to contact us via [email protected].